Terms & Conditions

1. About these terms

These terms govern the use of yaydayz, provided by Audacious Loft, Lda, a company registered in Portugal. By using the service you accept them. Contact: hello@yaydayz.com.

2. The service

yaydayz lets hosts design, preview, publish and manage digital invitations, collect guest replies and answer guest questions. Designing and previewing are free. Guests never need an account.

3. Your account and content

• You must be 18 or older to publish an invitation.
• You are responsible for the content you publish, including uploaded artwork, and confirm you have the right to use it.
• No unlawful, offensive or misleading content, spam, or use of the service to collect data for other purposes.
• As host, you decide which guest data is collected and must use it only to organise your event.
• We may suspend invitations that break these terms.

4. Store policy — prices and payment

• Publishing an invitation costs a one-off fee shown at checkout (currently €0.99), with VAT included where applicable.
• An optional printable PDF version may be added at checkout for an extra fee shown before payment.
• There are no subscriptions or automatic renewals. Payment is taken once, through our payment provider.
• The invitation is published immediately once payment is confirmed. An invoice is issued in accordance with Portuguese law.

5. Refunds and right of withdrawal

Under EU consumer law you normally have 14 days to withdraw from an online purchase. Because publishing is digital content delivered immediately, at checkout you ask us to start straight away and acknowledge that you lose the right of withdrawal once the invitation is published (Decree-Law 24/2014, art. 17).

Your mandatory legal rights always apply. We will refund you in full when:

• you were charged twice, or charged for an invitation that was never published;
• the service is faulty or does not match what was described, and we cannot fix it in reasonable time, as required by consumer law (Decree-Law 84/2021).

Cancelling or deleting an event: you can cancel or delete a published event at any time, but this does not give a refund or a credit for a new invitation. To ask for a refund, email us with the invitation link. Approved refunds are returned to the original payment method within 14 days. This does not limit your statutory rights.

6. Availability and changes

We aim to keep yaydayz available but cannot guarantee uninterrupted service. Published invitations stay available until 12 hours after the event, after which details are hidden for privacy. We may improve or change features over time.

7. Liability

We are not responsible for the event itself, guest attendance or information entered by hosts or guests. To the extent permitted by law, our liability is limited to the amount you paid for the invitation concerned. Nothing limits liability that cannot be excluded by law.

8. Privacy

See our Privacy Policy.

9. Complaints and disputes

Contact us first and we will try to resolve it. You may also use the electronic complaints book (Livro de Reclamações) or an alternative dispute resolution entity such as CNIACC (www.cniacc.pt). These terms are governed by Portuguese law.